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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…


Symptom

Stambia Designer does not start.

Two possible symptoms for this issue:

1. There is no popup at all, double clicking the Stambia executable just does nothing

2. Or there might be a Java error popup window

 

Solution

This can happen when the installed Java Virtual Machine is 32bits and you are trying to use the 64 bits Stambia launcher.

Please check your Java version (32 bits or 64 bits), and use the corresponding Stambia launcher.

Knowledge Base

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