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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…


Symptom

The Runtime, configured as a Windows Service, cannot start. The following error (or similar) can be found in Windows' event logs:

A timeout was reached (30000 milliseconds) while waiting for the Stambia Runtime service to connect.

Solution

Please refer to this Microsoft KB entry:

https://support.microsoft.com/en-us/help/922918/a-service-does-not-start-and-events-7000-and-7011-are-logged-in-window

Some of our users had this issue and solved it with the solution provided by Microsoft (editing the Registry to set the ServicesPipeTimeout parameter to 60000).

Knowledge Base

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