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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…


Symptom

Periodically, the Analytics application does not respond. Reloading the web page does not help. It is necessary to restart the Tomcat server.

Solution

Try increasing the Java MaxPermSize parameter to 1024m.

This can be done in Tomcat's java command line (-XX:MaxPermSize=1024m) or in Tomcat settings (tomcat7w.exe or tomcat8w.exe).

Knowledge Base

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