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Stambia versions 2.x, 3.x, S17, S18, S19 and S20 are reaching End of Support January, 15th, 2024. Please consider upgrading to the supported Semarchy xDI versions. See Global Policy Support and the Semarchy Documentation.

The Stambia User Community is moving to Semarchy! All the applicable resources have already been moved or are currently being moved to their new location. Read more…


Symptom

When adding a Runtime or a Log Database in Analytics, the following error occurs: "Connection to the data source could not be established - Reason : Could not connect to the data source".

Solution

Install the JDBC drivers for the Runtime log database, into the <STAMBIA_WEBAPP_HOME>/jdbc directory:

[~/analytics_webapp_home/]# ls -l
internal
jdbc
navigator
repositories
stambia.logs
temp
users

Reminder: the analytics's webapp home depends on your Application Server installation. This location can be controlled with the STAMBIA_WEBAPP_HOME environment variable. It is different from the webapp installation directory inside your application server (which contains META-INF and WEB-INF folders).

Knowledge Base

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